australians annoyed by slow home broadband and dropouts

INTERNET dropouts and slow speeds are a massive source of frustration for Australians surfing the web. Almost three-quarters of the National Broadband Network is built, with more than four million homes and businesses connected.However, there have been many reports of household hiccups over speed and connections.Father-of-two Paul Rilstone has fixed broadband and is fed up with connection and speed issues.“The quality is one of our biggest bugbears, when the kids come home from school and they put Netflix on it’s terrible quality,” he said.“It’s frustrating, we are a family that is out quite a lot so we have to use mobile data and we are not fully using the broadband services we have at home.”COMPARE INTERNET PLANSEach month they pay $100 for 250GB home broadband and they have several mobile plans including a $75 3GB plan and a $10 1GB plan.The family is often stung by excess data charges and has considered switching to wireless broadband.MORE: Switch mobile phone carriers and saveTelco provider OVO chief executive officer Matt Jones said increasing internet frustrations sometimes often resulted in Australians switching off their home internet and relying on their phone’s internet instead.“You often find it’s faster to disconnect from your home wi-fi and just use your 4G connection,” he said.“Speeds on mobile range from 50 to 100 mbps and the speeds on ADSL are often around 20 to 30 mbps.”media_cameraMany people are fed up with internet dropouts in their homes.Mr Jones said wireless broadband deals had become cheaper — OVO’s biggest plan is 250GB per month for $99.“The average household uses about 210GB per month,” he said.And with 5G just around the corner — the first services are expected to go live in 2019 — Australians should expect to receive faster wireless internet services and more reliable video streaming.Telco comparison website WhistleOut’s spokesman, Joseph Hanlon, said Australians should weigh up their options before switching or signing up to any home data plan.“For most people a fixed connection will be the best option but what we’ve found as the NBN rolled out there’s a bunch of people who the NBN isn’t best suited for,” he said.“Whether it is technology limitations at their house or the choice of providers of who they’ve been working with before.”He said 4G wireless technology was a good alternative to a fixed line connection but users would pay more.BROADBAND CHOICESWireless: Provides broadband internet over the 4G network, usually to portable devices. Speed is impacted by factors such as nearby buildings and weather.Fixed: Provides a stable connection and fixed-line connections including for NBN, ADSL and cable. NBN speeds set out to be much published as Families fed up with home broadband dropouts

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